Testimonials

My mother’s furnace stopped working at the onset of the cold fall nights. Ron Townshend from Walter Townshed & Son Inc. came the same day we called them for an estimate on the problem. Our old aluminum liner venting our chimney from the furnace was decrepit and falling apart. Our furnace stopped working because of blockage (leaves). After a few other estimates and conversations, we realized Walter Townshend would be the best choice. They came a few days later after we offered them the job. They were prompt and came right at the time and day they said they would (Oct 5th 10:00 am) and were all finished by 12:00 noon. They replaced the liner, ensured the chimney had no blockage, and cemented the liner in place so that nothing would fall through the cracks. They took down the water damaged bricks off our chimney, re-tucked and sealed the rest of chimney to prevent further water leakage, and put on a new chimney cap to ensure that the whole thing would stay secure. There were 4 guys at our house at one point; they were expedient and efficient, and left the place spotless. They even gave my mother the old bricks for her garden when she asked for them. This is a family business and it shows that they truly do care about their business, the quality of their work, and keeping their customers happy; their price was very fair and they gave us a proper receipt outlining their work, with a 10 year warranty on the liner. My mother (who is not fluent in English) is very happy with the care and respect they gave to her and her home. We would recommend this company to anyone. Thank you to Walter, Derek, Ron for taking the time to answer our questions as concerned home owners, and for doing a fantastic job on her home.

Kim
Toronto

I found this company very knowledgeable and professional. I didn’t really know what I was getting into with my fireplace and gas line install, but Walter and his sons walked me through every step of the job and made sure I was comfortable and always informed. I was very happy with the work and felt comfortable having them in my home. Very nice family Chris

Chris
Etobicoke

We could smell smoke in the basement by the furnace but only when we lit a fire in the fireplace on the floor above – we weren’t sure who to call about this but saw a Walter Townshend & Sons Chimney truck at the neighbours and paid them a visit. Walter dropped by later in the day and discovered that the liner in the basement had rusted through in one little spot and the chimney had lost some of its pieces at the top. They put up the scaffolding required to get up and between the houses the next day and liner was installed and the chimney was fixed. Problems solved- no fuss, no muss. The work crew was extremely polite and picked up every little bit before they left. It is almost unusual these days to have such a positive repair experience – these guys were great.

John
Etobicoke

I recently called Walter Townshend to build a fireplace in my residence. He was referred to by a friend and I would highly recommend his services. His crew was extremely professional and efficient and delivered on time as promised. Excellent job

John
Mississauga